The Only Conference Exclusively About Direct-to-Customer &
Omnichannel Operations & Fulfillment
Learn How to Streamline Process, Reduce Costs & Boost Customer Satisfaction
The Ecommerce Operations Summit provides insight and ideas to help your entire DTC operations achieve efficiencies and improved customer experiences. From warehousing and workforce management, ecommerce and contact centers, inventory and order management to payment processing; from pick, pack and ship to delivery and returns; technology, automation and systems integration, to transportation and global operations. All need to come together to create one seamless, cost efficient, customer-centric operation.
If you want to get more efficient, make customers happy, reduce costs, develop and retain the best people, ship faster, and find the right technologies and vendors, this is the annual event for you.
Ecommerce Operations Summit 2020 is the only event that is devoted exclusively to every area of omnichannel and DTC operations & fulfillment, including:
- Delivering a Seamless Customer Experience
- Improving Cross-Departmental Process and Communication Issues Between Operations, Ecommerce and Marketing
- Benchmark Data to Measure Efficiencies
- Supply Chain Optimization
- Omnichannel Strategy
- Peak Season Planning and Staffing
- Free Shipping
- And so much more…
While we finalize our 2020 program check out our full 2019 program here.